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FAQ
We are committed to providing you with the highest quality products and excellent services. If you have any questions or need assistance with our products, please feel free to contact us and we will be happy to serve you.
inquiry now
Q1: Who are we?
A:We are a production factory with 13 years of experience. Our factory is located in Wenzhou, Zhejiang Province.
Q2:What products can you buy from me?
A: Our main products are T5/T8 integrated lamp, three anti-lamp, LED purification lamp, LED explosion-proof lamp and other industrial lighting lamps;
Q3: Our main sales markets and the certifications we have.
A: Our main market is some European countries, we have IS09001 certification, CE, ROHS,EMC,LVD and other certificates;
Q4:Can you buy a sample?
A: Yes, if you are interested in our products, you can purchase a sample for testing.
Q5:How long will the delivery time be?
A:The sample takes about 3-7 days, and the bulk order is generally about 25-35 days. Accurately speaking, the delivery time of the order is based on the order quantity and production situation
Q6: How to pay?
A:30% deposit, 70% paid before delivery, accept T/T or Ali payment;
Q7: Can you do OEM or ODM?
A: yes,we can
Q8: How to ensure product quality and how to deal with product problems when they occur?
A: We guarantee that all products will be strictly tested before leaving the factory to ensure that the defective rate is less than 0.02%. If there is any quality problem, we will send you new goods or talk about compensation according to the specific situation.